Privacy policy

Confidentiality and security are paramount values ​​for HEAVY CARGO and, consequently, we assume the commitment to guarantee the privacy of the User at all times and not to collect unnecessary information. Then, we provide you with all the necessary information about our Privacy Policy in relation to the Personal Data we collect from you from our website heavy-cargo.com, explaining:

  • Who is responsible for the processing of your data.

  • For what purposes we collect the data we request.

  • What is the legitimacy for their treatment.

  • How long we keep them.

  • To which recipients the information is communicated.

  • What your rights are.

 

1. RESPONSIBLE FOR THE TREATMENT


HEAVY CARGO
Av. de Francesc Cambó, 17, Ciutat Vella, 08003 Barcelona
julie-chemaly@hotmail.com
Hereinafter “HEAVY CARGO”, “We” or the “Responsible for the Treatment”.

 

2. PERSONAL DATA

Personal Data refers to any information or data that can identify you directly or indirectly. The Personal Data includes information such as the name, surname, e-mail address or postal address, amongst others. It could also include unique numeric identifiers such as the IP address of your computer, as well as the information we obtain through cookies.

This privacy policy covers all personal data collected and used by HEAVY CARGO.

Hereby, the user (you) guarantees that the Personal Data provided is true and accurate and undertakes to notify any change or modification thereof. Any loss or damage caused to the Website, to the Data Controller or to any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be the sole responsibility of the user.

We may gather or receive your data through our website, forms or social network websites, amongst others. In some cases, you provide us with your Personal Data directly (for example, when you contact us or you register at our website), or in other cases we collect them (for example, using cookies to understand how you use our website).

3. PURPOSES, LEGITIMACY AND STORAGE DURATION

for the processing of the data sent through:

SUBSCRIPTION FORM

  • Personal data collected: When you make a purchase, you will need to complete a form with your full name, email address, and your credit or debit card number.

  • Purpose: We collect the mentioned personal data:

  1. To provide the services correctly.

  2. Execute the contract of sale that you have contracted with us.

  3. Manage the payment of your orders.

  4. Contact you in relation to updates or informative communications related to the functionalities and / or contracted products.

  5. Answer any questions or queries you may have regarding your subscription.

  6. Manage any dispute related to your subscription.

  7. Sending our newsletter, informative communications and advertising regarding our products, including by electronic means (e-mail, SMS, WhatsApp), in case of acceptance.

  • Legitimacy: Your express consent, the contractual relationship with us and the legitimate interest of HEAVY CARGO. In this sense, the processing of your data is necessary for the execution of the terms that regulate the use of the website, as well as for the execution of the contract of sale.

  • Storage duration: We will treat your data as long as it is necessary for the correct provision of the services, as well as during the minimum time necessary to comply with our legal obligations and for business purposes.

For your security, HEAVY CARGO has a payment method through a secure payment gateway. The bank data that you provide is encrypted and transmitted to the servers of the bank. Afterwards the data is verified with the issuing bank to avoid fraud.

NEWSLETTER FORM

  • Personal data collected: E-mail address.

  • Purpose: Sending our newsletter, informative communications and advertising regarding our services, including by electronic means.

  • Legitimacy: Your consent through the registration in the newsletter form.

  • Storage duration: Until you revoke the consent and request the withdrawal of the service.

We may keep your personal data for legal purpose, including to assert our rights (for example, to claim our rights in front of a Judge) or for historical and statistical purposes.
Once we do not need to use your personal data, will delete it from our systems and registers and/ or we will anonymize it

Obligation to provide us with your personal data and consequences of not doing so.

The submission of personal data requires a minimum age of 16 years old and, where applicable, sufficient legal capacity to sign contracts.
The personal data requested is necessary in order to manage your requests and/or provide you with the services that you may contract, whereby if you do not give this to us, we will not be able to correctly attend to you or provide you with the service you have requested.
We reserve the right to register your personal data and information on our data base.

 

4. RECIPIENTS OF YOUR DATA


The Personal Data we collect from you may be treated by the Responsible of the treatment, on the legal basis of the legitimate interest of HEAVY CARGO, and/ or to fulfill administrative purposes.

Your personal data may be communicated to:

  • Financial Entities

  • Third parties that provide us with IT services, such as platform providers, housing, maintenance and support services for our databases as well as for our software and applications that could contain data related to you.

  • Third parties that help us provide digital services, such as CRM, web analytics and search engine.

  • Advertising, marketing and digital medium agencies and social networks in order to help us offer ads, marketing and campaigns, as well as to analyse their effectiveness and to manage relations and queries.

  • Third parties for compliance with a legal regulation.

5. RIGHTS REGARDING YOUR PERSONAL DATA


Any person can withdraw their consent at any time, when it has been granted for the processing of their data. In no case does the withdrawal of this consent condition the execution of the subscription contract or the relationships generated previously.

Likewise, you can exercise the following rights:

  • Request access to your personal data or rectification when they are inaccurate.

  • Request their deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.

  • Request limitation of your treatment in certain circumstances.

  • Request opposition to the processing of your data for reasons related to your particular situation.

  • Request the portability of the data in the cases provided for in the regulations.

  • Any other right recognized In the law.

Where and how to request your Rights: Through written document addressed to the Responsible of the treatment sent to email address (given in Section 1), writing “Personal Data” in the subject line, and specifying the right wished to be exercised and with respect to which specific personal data.

In the event of disagreements with the company in relation to the processing of your data, you may submit a claim with the Spanish Data Protection Agency (www.agpd.es).

6. SECURITY OF YOUR PERSONAL DATA


With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data supplied of your alteration, loss and unauthorized access or treatments.

7. UPDATING YOUR DATA


It is important for us to keep your personal data information up to date. You have to inform us of any change regarding your personal data information. However, be aware that we do not answer about the veracity of your personal data information.

We are not responsible about the privacy policy related to the personal data that you provide to third parties through the links available on our website.

8. THIRD PARTY LINKS


For the acquisition of several products, we may redirect you to the platform of one of our suppliers. In this case, if you want to make any transaction through our supplier´s website, then you must accept the Privacy Policy of each one of them. We inform you that this document does not apply for those cases.

HEAVY CARGO will not treat your personal data in the case you acquire any product of one of our suppliers.

9. CONTACT


If you have any questions or concerns about the way we treat and use your personal information or wish to exercise any of the rights described above, please contact julie-chemaly@hotmail.com.

 

Publication date: 19/12/2024